How to Succeed at Hard Conversations | Chris Voss
Empathy and active listening are the foundation of successful negotiations and difficult conversations across all contexts.
Chris Voss
1 episode on Huberman Lab
Chris Voss is a former Federal Bureau of Investigation (FBI) agent who served as the lead negotiator in many high-risk, high-consequence cases throughout his career. He has taught negotiation courses at Harvard and Georgetown Universities and is the author of the bestselling book 'Never Split the Difference,' which translates his FBI negotiation expertise into practical strategies for everyday conversations.